Relnova Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions apply when you visit the Relnova website, submit information through it, or use our services. By doing so, you agree to these terms. If you do not agree, please do not use the website or services.

Relnova provides debt-support guidance and information for borrowers in India.

2. Eligibility and Lawful Use

You must be legally able to use the website and services. You agree to provide accurate information and to use the website only for lawful purposes.

3. Scope of Services

Relnova may provide:

• Loan settlement assistance
• Recovery-call and recovery-visit support
• Legal-support guidance
• CIBIL-improvement and credit-profile guidance
• Debt planning
• Financial guidance

The exact support available depends on the service selected and the circumstances shared with us.

4. Important Service Limitations

Relnova is not a law firm and does not provide legal representation. Our services do not guarantee loan settlement, any lender decision, a change to a CIBIL score or credit profile, the stopping or outcome of recovery communication or harassment concerns, or any other specific result.

Lenders, credit bureaus, courts, regulators, recovery representatives, and other third parties make their own decisions under their own processes and applicable law.

5. Your Responsibilities

You remain responsible for your financial decisions, communications with lenders and other parties, repayment obligations, and obtaining qualified legal, financial, tax, credit, or other professional advice where required.

You should review information and proposed next steps carefully before acting.

6. Information You Submit

Information submitted through contact forms, assessment forms, or other communication channels must be accurate and must not be fraudulent, misleading, abusive, unlawful, or infringe another person's privacy, intellectual property, or other rights.

7. General Website Information

Website content is general information. It may be updated as services, practices, or relevant information change. It must not be treated as financial, legal, credit, tax, investment, or other professional advice tailored to your individual circumstances.

8. Pricing and Service Details

Current pricing and service details are shown on the website. They may be updated before you choose a service. Please review the applicable pricing and service information before making a decision.

9. Privacy

Our Privacy Policy explains how Relnova handles information submitted through the website and other communication channels.

10. Intellectual Property

The Relnova name, branding, website design, written content, graphics, and other website materials belong to Relnova or are used with permission. They may not be copied, reproduced, presented as your own, or otherwise misused without permission.

11. Website Availability and Third-Party Links

We do not guarantee uninterrupted, error-free, or continuously available access to the website. Maintenance, technical problems, security concerns, or events outside our control may affect availability.

The website may link to external websites or services. Those third parties are responsible for their own content, availability, security, and terms. Review their information before using them or sharing personal details.

12. Misuse and Access Restrictions

Relnova may suspend or restrict access to the website or services where reasonably necessary to address fraud, abuse, unlawful activity, security concerns, interference with the website, or another breach of these terms.

13. Changes to These Terms

We may update these Terms & Conditions when our services, website, practices, or legal requirements change. The updated terms will be posted on this page with a revised last-updated date.

14. Governing Law and Jurisdiction

These terms are governed by the laws of India. Subject to applicable law, courts with jurisdiction in Mumbai, Maharashtra will have jurisdiction over disputes relating to these terms, the website, or Relnova's services.

15. Contact Us